Community Corner

Fire Depts. Use Ring's Neighbors App To Connect With Residents

Local officials post real-time safety information and share resources and tips to strengthen communities.

The Neighbors App by Ring is a valuable resource helping communities to connect. The free app provides residents with information from fellow neighbors as well as official sources such as local law enforcement agencies and, now, fire departments.

In April, Ring announced that fire departments across the United States are joining Neighbors. This means fire department officials can share real-time, hyperlocal safety updates and directly relay timely, credible, verified information to residents.

Fire departments currently using Neighbors include the Wilmington Fire Department (NC), Charlotte Fire Department (NC), Wayne Township Fire Department (IN), South Charleston Fire Department (WV), Gladstone Fire/EMS (MO), Garfield Heights Fire Department (OH), Brownsville Fire Department (TX), Franklin Township Fire District No. 1 (NJ), Indianapolis Fire Department (IN), The Aiken Department of Public Safety (SC), and the Rogers Fire Department (AR).

"[The Rogers Fire Department] is excited to be joining the Neighbors App by Ring in efforts to join the conversations in our community," Rogers Fire Department Deputy Chief Cliff Thompson wrote in an official post. "This app will allow the Rogers Fire Department to inform the community of real-time emergencies and safety events so you can always stay informed."

"The Neighbors App by Ring also allows you, the user, to see something and share something with your fire department," Thompson added, noting, "In the event of an emergency, please call 911 to summon a rapid response."

The Rogers Fire Department is using Neighbors to share resources, such as this home fire escape plan template from the Federal Emergency Management Agency and the U.S. Fire Administration. Local officials wrote that "[c]reating a home fire escape plan can be a fun and worthy investment of time."

The Charlotte Fire Department is also using Neighbors to connect with the community. As Charlotte Fire Department Battalion Chief Matt Westover said, "We look forward to being able to answer questions and provide specific fire safety messages directly to the citizens utilizing Neighbors."

Fire Chief Gary Ludwig, president of the International Association of Fire Chiefs, offered his support for fire departments nationwide joining Neighbors. "The IAFC is committed to advancing the fire service through the use of technology to support our mission of protecting our communities," Ludwig said. "During this time of unique challenges, the IAFC is proud to partner with Ring. Neighbors offers local fire departments another important tool to connect with the communities they serve."

Now, more than ever, Neighbors is helping communities and local officials to work together to make neighborhoods safer. And as always, users are in control of their security and personal information.

Even if your town's fire department isn't using Neighbors yet, you may still be able to get verified information from local law enforcement agencies on the app. To see all of the fire departments and law enforcement agencies using Neighbors to communicate with residents, visit Ring's Active Agency Map.

To learn more about how public safety agencies are using Neighbors to support communities across the country, visit this public safety website.


Download the Neighbors App today for real-time local crime and safety alerts.


Related Links:

Neighbors Public Safety Service: Home Page
How Public Safety Agencies Use the Neighbors App
Fire Departments Join Neighbors to Share Real-Time Safety Information With Their Communities
Privacy First: How the Neighbors App Protects its Users


Ring is a Patch advertising partner. This announcement is independent of that relationship and not part of any advertising campaign.


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