Town Of Leesburg Seeks Customer Feedback On Verizon Cable TV Franchise

Press release from the Town of Leesburg:

02/16/2021

Leesburg, VA (February 16, 2021) – As part of the renewal process for Verizon’s non-exclusive franchise with the Town of Leesburg, the Technology and Communications Commission, in coordination with the Town’s Information Technology Department, is seeking customer feedback on residents' experience with their Verizon cable TV service.

In particular, the commission wants to hear from anyone who has been told that Verizon cable TV service is not available at their Town of Leesburg address, as well as from any residents with currently unresolved service issues or comments regarding the Verizon service.

Residents have several opportunities and ways to provide feedback. First, residents can complete an online survey at www.leesburgva.gov/cabletvsurvey. Resident can submit the survey anonymously, if they wish. The survey will remain open until March 3, 2021 at 5 pm.

Second, the Technology and Communications Commission will host a virtual public forum during their regular March meeting. Residents can join the meeting via Webex from their computer, tablet, or smartphone, or they can join by phone. The meeting will begin at 7 p.m. on Tuesday, March 2, 2021. The Webex link and phone numbers are available on the Town website at www.leesburgva.gov/TechComm.

Finally, residents may submit comments by calling 703-771-6747 and leaving a voice mail message.

Media Contact:
Betsy Arnett
Public Information Officer
barnett@leesburgva.gov
703-771-2734

This press release was produced by the Town of Leesburg. The views expressed are the author's own.