Comcast Launches Gigabit Internet Service in Richmond

Comcast announced that it has launched a new Internet service across the Richmond market that will deliver speeds up to 1 Gigabit-per-second (Gbps) to residential and business customers. These speeds will be among the fastest and most widely available and include access to the nation’s largest Wi-Fi network of more than 18 million hotspots. Combined with the company’s recently launched Xfinity xFi platform, a new and personalized home Wi-Fi experience, Comcast is giving Richmond market customers the fastest speeds, the best Wi-Fi coverage, and ultimate Wi-Fi control in their homes.

According to Mary McLaughlin, Senior Vice President of Comcast’s Beltway Region, “With the launch of our 1 Gigabit residential service, adding to the best in-home Wi-Fi experience and our recent launch of XFINITY xFi, we continue to deliver an unparalleled Internet experience for our customers in terms of speed, control and reliability. We know consumers need an Internet provider that can deliver speed, and we have been on a pace of doubling our network capacity every 18 to 24 months, ensuring that we stay well ahead of demand.”

The company has completed its deployment of the service in the City of Richmond, as well as Caroline County, Henrico County, Hanover County, Ashland, and Goochland County, with plans to launch in Chesterfield County and Petersburg on a rolling basis later this month. The everyday price for 1 Gigabit service is $104.95 a month, without a term contract, and a promotional price of $79.99 a month for 12 months is being offered.

The company’s new 1 Gigabit internet service will use DOCSIS 3.1 technology to deliver the speeds over the existing communications lines that are already in most people’s homes. To enjoy the service, all customers need to do is install a new DOCSIS 3.1 cable modem. New and current customers can visit Xfinity.com/gig to learn about the new service and request additional information.

Earlier this year, Comcast launched Xfinity xFi, a platform that provides a simple digital dashboard for customers to set up their home Wi-Fi network, find their password, see what devices are connected, troubleshoot issues, set parental controls, and even pause Wi-Fi access on their home network during dinner or bedtime. Outside the home, most Xfinity Internet customers also have complimentary access to nearly 17 million Wi-Fi hotspots nationwide.