Phoenix Planning And Development Launches Remote Video Inspections

Press release from the City of Phoenix:

April 16, 2020

Program allows homeowners to get signed off on projects using their phones

(Phoenix) The Phoenix Planning and Development Department will kick off a new Residential Remote Video Inspection Program on April 13, 2020. Under the program, customers or residents can use a cell-phone to send a live video feed of completed work to an office-based inspector to review the work and sign off on the inspection. The customer will be able to set up the inspection at a specific prescheduled time. Remote video inspections will be available for 12 common residential permit types listed below.

PDD staff had planned to finalize testing the program and offer it to customers in late Spring of 2020, but the department moved up the start date to assist customers during the COVID-19/Coronavirus outbreak.

Remote video inspections allow customers to make specific inspection appointments, freeing them from multi-hour arrival windows that are necessary for in-person inspections.

“Innovation is woven into everything we do at the city," said Phoenix Mayor Kate Gallego. “The new remote video inspection program offered through the city's Planning and Development Department was slated to roll out later this year but, in order to help promote physical distancing and public health during COVID-19, city staff accelerated the program's implementation. The importance of this service is perhaps more pertinent now than ever before."

Remote video inspections are available for these commonly requested residential permit inspection. Permits for all these projects can be purchased online in the Online Project Tools section of the department website at: phoenix.gov/pdd.

• Main breaker “de-rate" for photovoltaic (solar) panel installations
• Electrical service upgrades (up to 200 AMP)
• Electric meter socket replacement
• Minor electrical work
• Water heater replacement
• Minor plumbing work
• Plumbing, Repipe 1 Bathroom
• Plumbing, Repipe 2 Bathrooms
• Plumbing, Repipe 3+ Bathrooms
• Repair/replace gas line
• Gas clearance
• Sewer lines

To see a video on how the remote inspections work, click here.

For more information go to https://www.phoenix.gov/pdd/remote-video-inspections.

This press release was produced by the City of Phoenix. The views expressed here are the author’s own.