Important City Website Page Down

Between Thursday and Sunday when I went up to the City website to study the agenda, the website agenda page was down on at least two occasions. The message was –

Oops!

We’re sorry but an error has occurred, Please contact you system administrator:

error code: occurred in SIRE.Security.Functions: Error occurred in Database.GetString(): Error occurred in Database.OpenConnection(): A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) occured in ‘.Net SqlClient Data Provider.SIRE.Database.Connection.OpenConnection()‘ select version from ans_license occured in ‘.Net SqlClient Data Provider.SIRE.Database.Connection.OpenConnection()‘: Error occurred in Database.OpenConnection(): A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) occured in ‘.Net SqlClient Data Provider.SIRE.Database.Connection.OpenConnection()

This follows the well-publicized hacking incident reported earlier, but I don’t think the two are related. Regardless, it is unacceptable for the City’s website to be down, especially for access to the agenda for upcoming City Council meetings to be inaccessible to the People.

The City provides a separate access for City Council members, however, by choice I do not use this system as I believe it is incumbent upon me to have access to the same information that the People use, and not a separate system.

I relayed my concerns to the City Manager and hope that this does not happen in the future. In the meantime I apologize to everyone that the City has done such a poor job on this occasion when we are about to discuss one of the most important issues – our budget.

I ask you to check back from time to time in the hopes that the website page is restored.

ABOUT THE AUTHOR

Dr. Jim Gardner is on the City Council for Lake Forest. You can check him out on LinkedIn and/or Facebook and you can share your thoughts about the City at Lake Forest Town Square on Facebook. His comments are not meant to reflect official City Policy.

Dr. Gardner has office hours every Tuesday from 3 pm to 5 pm at the City Hall. In addition, he holds a mini town meeting every month. The next meeting will be on May 16 at 2 pm at the Foothill Ranch Public Library.

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