Beloved Pleasanton Police Dispatcher Retires After 35 Years Of Service

PLEASANTON, CA — After more than three decades of service with the Pleasanton police department, dispatcher Linda Reynolds has retired. Reynolds took her last call on Oct. 4. Hired in 1982, Reynolds started as police assistant, working her way to dispatcher and was eventually promoted to supervisor.

Police officials said the PBX switchboard Reynolds used to take calls can be seen at the Museum on Main as part of the Pleasanton History Gallery.

“Throughout her career Linda has been deeply invested in the organization and has continued to be involved in making this a great place to work,” Pleasanton Police Captain Craig Eicher said. “While I was the POA President back in the 90s, Linda was very involved in helping bring our families together, taking on a significant role in coordinating the POA gatherings picnics and parties including community events such as the giving tree. She has put her mark on the organization through organizational branding and has been the unofficial department historian for years.”

Retired Pleasanton Police Chief Tim Neal said the role of dispatcher is one of the most important positions in the department because they are the first point of contact for frantic residents calling for help. He said Reynolds was dedicated to those residents, giving them a kind and caring voice on her end of the 911 line. Neal described Reynolds as humble, smart and incredibly passionate. Neal said Reynolds was also instrumental in helping organize thoughtful retirement events for others in the department.

Police officials said Reynolds will continue to give back to the community as a the department historian.

Photo courtesy Pleasanton Police Department