Temecula Valley Hospitals Ranked Among Lowest in State by Patients

*Editor’s Note: This article originally stated that Southwest Healthcare System ranked 1 out of 5 stars, and Loma Linda University Medical Center-Murrieta ranked 4. However, the data initially relied upon was incorrect, and has since been updated. We apologize for the error.

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Patients at hospitals in the Temecula Valley are less-than-thrilled when it comes to the quality of care they receive at one location-- but a little happier with another, according to new rankings of national customer satisfaction surveys released this month.

Following a stay at one of about 5,000 hospitals nationwide, patients ranked their experiences in the Hospital Consumer Assessment of Healthcare Providers and Systems survey, which was conducted Jan. 1 to Dec. 31 of 2014. The results, which range from one to five stars, were released in early October.

Included in the data are results from surveys given at 298 hospitals in California. The majority of hospitals were ranked with just two or three stars by patients.

There were 101 of them receiving the two-star ranking— including Southwest Healthcare System. That organization operates both Inland Valley Medical Center in Wildomar and Rancho Springs Medical Center in Murrieta.

The nearby Murrieta location of Loma Linda University Medical Center received three stars.

A total of 21 other hospitals received just one star.

Of the rest, 125 received three stars and 43 received four stars. Only eight received five out of five stars.

Poor scores can result lower reimbursement rates from Medicare under the government’s value-based purchasing program, according to the survey.

Below, you will find the full list of participating hospitals in California. If you head to HealthcareFinaceNews.com, you can find a searchable list of hospitals nationwide.

What do you think of the rankings of our local hospitals? Do you agree or disagree with the numbers of stars received? Tell us in the comments below!