Apartment Complex Residents Vacate Due To Safety Concerns In Rocky Hill

ROCKY HILL, CT — Tenants at a Rocky Hill apartment complex are having to relocate due to unsafe conditions, according to Mayor Allan Smith.

About 200 units at Concierge Apartments, a five-building complex, were required to temporarily relocate by midnight Friday morning. Two of the buildings were deemed unsafe by the fire marshal and building inspector due to a "lack of fire suppression," Smith said in a Facebook Reel.

Frozen and burst pipes have been an issue at the apartment buildings for weeks, FOX 61 reported.

"We're going to do whatever we can at the town-level and with volunteers to help out this evening," Smith said Thursday.

Smith said there have been 140 hotel rooms set aside for those affected.

Attorney General William Tong, the state delegation, and town officials were at the site Wednesday to present a letter to the owner with demands regarding three of the Concierge Apartments' buildings.

Multiple town departments continue to work with contractors and ownership to make repairs.

"We recognize how disruptive and stressful this situation is," Smith wrote. "At the same time, I am encouraged by the way residents and the broader community are coming together to support one another during a very difficult moment. The Town will continue working to ensure residents’ safety and access to needed resources."

FOX61 said that Concierge leadership told tenants in an email that "this evacuation is not a decision we wanted to make; it was mandated by the Town."

The email goes on to state that the intent was to provide "a monitored fire watch while the sprinkler systems were temporarily offline," but the town determined that a full evacuation was required for safety reasons.

There's no information on when residents will be able to return. One woman told WTNH News-8 that she would need to be gone for at least a week.

Smith said residents can contact the property manager for temporary accommodations.

Residents can also reach out to the town's Health, Youth, and Senior Services Department for additional support, including connections to other social and legal resources.