Wilton Meadows Earns Silver National Quality Award

**This news release was provided by Wilton Meadows.**

Wilton Meadows, a skilled nursing and rehabilitation facility has been recognized as a Silver Commitment to Quality Awards by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). Wilton Meadows received its award during AHCA/NCAL’s 72nd Annual Convention and Exposition held last week in National Harbor Maryland.

“We are so honored to be recognized for all of the hard work and high-level of care our team provides to our residents each and every day,” said Wilton Meadows Administrator Ellen Casey. “We will continue to work to improve the level of quality, person-centered care we provide to our residents and their families.”

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, the Arbors of Hop Brook may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality Award.

“Connecticut’s skilled nursing facilities are committed to improving the quality of care and quality of life for the residents and families they serve,” said Matthew V. Barrett, President of the Connecticut Association of Health Care Facilities/Connecticut Center for Assisted Living. “Wilton Meadows’ AHCA/NCAL National Quality Silver Award is recognition of their hard work and dedication to providing all of their residents with a high level of care and providing them with a safe and nurturing environment.”

**This news release was provided by Wilton Meadows, who is solely responsible for the content.**