Northside Cherokee Environmental Services Honored Nationally

CANTON, GA — Northside Hospital Cherokee Environmental Services Department was recently named a recipient of the 2019 Environmental Services Department of the Year Award by the Association for Health Care Environment (AHE).

This award offers national recognition for the hard work and significant contributions that are made by environmental services departments to the overall patient experience and achieving their health care organization’s mission. Northside Hospital Cherokee is a winner in the 1-250 beds category.

“The environmental services team treats every patient like they are the only patient,” says Frank Peacock, environmental services manager.

The environmental services team has a never-ending goal of achieving the Triple Aim—to improve the patient experience, improve the health of populations and reduce the per capita cost of health care.

Northside Hospital Forsyth also uses a three-pillar system. “People, quality and patient satisfaction,” Peacock said.

This recognition by the AHE highlights the outstanding achievements of cutting-edge environmental services teams by maintaining high levels of performance in cleaning, disinfecting, infection prevention, environmental sustainability and stewardship, technology use, patient satisfaction, education and training in critical areas.

“We are very excited for our team members to receive this honor,” says Katie Pearson, director of operations at Northside Hospital Forsyth.

“This award recognizes what we see every day, the dedication and commitment each staff member has to everyone who comes through the doors. They work very hard to ensure that every patient and visitor feels welcomed and taken care of while they are with us. We are very grateful for the dedication of Frank’s team,” she continued.

The environmental services team will be recognized as one of the recipients at the EXCHANGE 2019 Aug. 21-24 in San Antonio.