Help Wanted: Early Collections Supervisor

CarMax is hiring an early collections supervisor:

• Requirements: Bachelors Degree or at least one year of relevant experience; basic typing skills, including minimum accuracy requirements; basic to moderate computer knowledge and basic understanding of MS word and Excel; proven collections and/or customer service experience.

• Responsibilities: Supervise, develop, and motivate non-exempt associates; resolve elevated customer issues/inquires and collection account disputes; collect on delinquent accounts that require special handling; be visible and accessible in the department to motivate, answer associate questions and monitor productivity; approve or decline customer account extension requests; create recognition programs to motivate associates to achieve goals; and monitor associate productivity statistics and create reporting, among others.

• Check here for more information or to apply.