Roswell Residents, Businesses Have 60 Days To Register Alarms

ROSWELL, GA — Roswell residents and business owners will have 60 days, beginning Monday, to register their alarms with the City, according to a news release.

Roswell updated its False Alarm Ordinance that was passed in April of 2021. Current alarm users can register their alarm through the City’s third-party vendor, CryWolf Inc., by going to https://www.crywolfservices.com/roswellga/. Any new alarm users will have five business days following the installation of a burglar or fire alarm system to register as well.

Enforcement of the ordinance will not go into effect until February 1, 2022. No fines for unregistered or false alarms will be levied during this grace period as we familiarize our community with the new requirements and expectations of the ordinance.

In 2019, the Roswell Police Department responded to 7,735 alarm calls; 97 percent were false alarms, according to the news release. The Roswell Fire Department responded to 1,167 alarm calls; 98 percent were false. The False Alarm Reduction Program aims to reduce the significant number of these unnecessary calls for service, freeing up public safety resources to respond to actual emergency calls or engage in more proactive and preventative safety measures.

In order to help prevent false alarm the City recommends the following tips:

• Keep the system maintained and change the batteries at scheduled times.
• Make sure everyone in the home or business knows the necessary codes and understands what to do if the alarm should accidentally activate.·
• Make sure that rooms with motion sensors are free of pets, party decorations, or anything else that can activate them.
• Test the alarm system to confirm that it is in working order; if you have any doubts, call the alarm company immediately for service.

Any residents or business owners with questions about the program or their responsibilities are encouraged to contact the Roswell False Alarm Reduction Program at (833)981-4003 or email roswellga@alarm-billing.com.