Crime & Safety
AT&T Outage Knocks Out 911 Service in Montgomery County Wednesday Night
A nationwide outage took two hours to resolve, forcing those with an emergency in Montgomery County to call an alternate number.
TAKOMA PARK, MD — An AT&T outage resulted in nationwide disruptions to 911 service Wednesday night, including in Montgomery County, where anyone having an emergency over a two-hour period had to call an alternate number to get through to dispatchers.
Montgomery Police police first tweeted that there was a problem with 911 service around 10 p.m.
Police urged anyone having an emergency to:
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1.) Use a landline phone to call 9-1-1.
2.) Use a cellphone that is serviced through another wireless carrier to call 9-1-1.
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3.) Call the Montgomery County non-emergency number for Fire/Rescue or Police service at (301) 279-8000.
At around 10:30 p.m., AT&T and Montgomery County Police indicated that the problem had been fixed.
"We apologize to those who were affected," the company tweeted.
Issue has been resolved that affected some calls to 911 from wireless customers. We apologize to those who were affected.
— AT&T (@ATT) March 9, 2017
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