Mass. Office of Consumer Affairs to Host State-Wide Consumer Listening Sessions

Massachusetts Consumer Affairs Undersecretary John Chapman and representatives from the regulatory agencies his Office oversees are engaging in a summer listening tour with consumers at locations across the Commonwealth. Five scheduled consumer listening sessions seek to hear what issues consumers are concerned with and their recommendations for improvements to consumer protections and rights.

Topics on the table include, but are not limited to:

Massachusetts Do Not Call List/Telemarketers/Call Spoofing;

Home Improvement Contractor Requirements;

Predatory Lending Practices & Debt Collectors;

Data Privacy and Breaches;

Broadband & Wireless Coverage;

Insurance – Health, Home and Flood;

Licensing for Professional Services;

Used Car Sales; and

ANY OTHER ISSUES CONSUMERS CHOOSE TO RAISE!

Listening Session Dates and Locations

All Listening Sessions are 11:30am to 1:30pm

Springfield, Tuesday, July 19th

UMass Center at Springfield, Tower Square, 1500 Main Street, Suite 260

Worcester, Wednesday, July 20th

Worcester Public Library, 3 Salem Street, Saxe Room

Lowell, Wednesday, July 27th

Lowell City Hall, Mayor’s Reception Room, 2nd Floor

Plymouth, Thursday, July 28th

Plymouth Center for Active Living, 44 Nook Road

Boston, Tuesday, August 2nd

1000 Washington Street, Hearing Room 1E, First Floor