Community Corner
MBTA Apologizes for Red Line Incident
Officials said the situation was linked to a failure in the train's propulsion system.

The Massachusetts Bay Transportation Authority is apologizing to Red Line train customers after passengers were evacuated at Quincy Station when smoke filled several of the cars on Thursday.
“It was never the MBTA’s intention to question what the customers were feeling or experiencing yesterday morning at Quincy Center. We greatly appreciate the loyalty of our customers and we strive to do everything possible to deliver the safe and reliable service they deserve. The MBTA will review every aspect of yesterday’s incident to identify areas in which we can do a better job. We owe that to every person who relies on the MBTA for their daily commutes. The MBTA apologizes for the unsettling experience created by the mechanical issues with the Red Line train yesterday,” the statement read.
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