Sudbury Virtual Town Hall

From the Town of Sudbury:

Published March 24, 2020

Updated June 11, 2020

Sudbury Town buildings are currently closed to the public as a measure to limit the spread of COVID-19.
Sudbury Water District offices are also closed to the public until further notice.
Please visit Sudbury Virtual Town Hall below for information on accessing Town services online, via email and/or phone.
Please visit Sudbury’s COVID-19 Information & Updates page for the latest developments and helpful resources.
We thank you for your patience during this unprecedented situation and look forward to reopening the offices as soon as it is possible to do so.

VIRTUAL TOWN HALL
Remote Access to Town Services

Click below for details on accessing services remotely from each Town Department. Please note, this is not an exhaustive list of Town Department functions, for further assistance, please contact the department directly. Please see the Town Office Directory for other details, including mailing and fax information. This page will be updated to reflect changes as they arise.

ACCOUNTING OFFICEASSESSORS OFFICEBUILDING DEPARTMENT CONSERVATION OFFICEDPW – Includes CEMETERY, ENGINEERING, HIGHWAY, PARKS & GROUNDS, TRANSFER STATIONFACILITIES DEPARTMENT

FINANCE DEPARTMENT

FIRE DEPARTMENTGOODNOW LIBRARYHEALTH DEPARTMENT – Includes NURSE, SOCIAL WORKERHUMAN RESOURCESPARK & RECREATION

PLANNING & COMMUNITY DEVELOPMENT

POLICE DEPARTMENT

SELECTMEN’S OFFICE

SENIOR CENTER

TOWN CLERK

TOWN MANAGER

TREASURER/COLLECTOR

VETERAN’S AGENT

ACCOUNTING OFFICE

• Records Requests: Public Records Requests Online
• For Accounting Office questions not covered above, please email accounting@sudbury.ma.us or call 978-639-3309.

ASSESSORS OFFICE

• Assessment Info: Assessors Online Database
• Records Requests: Public Records Requests Online
• For Assessors Office questions not covered above, please email assessors@sudbury.ma.us or call 978-639-3393.

BUILDING DEPARTMENT

• Permits: Building, Electrical, Gas, Plumbing, Sheet Metal: Online Permit Applications
• Records Requests: Public Records Requests Online
• For Building Department questions not covered above, please email building@sudbury.ma.us or call 978-440-5461

CONSERVATION OFFICE

• Community Gardens: Lincoln Meadows Information
• Conservation Commission Meetings: Conservation Commission Agendas & Minutes
• Records Requests: Public Records Requests Online
• Trail Maps: Sudbury Conservation Lands
• Wetlands: Wetland Forms and Regulations

• For Conservation Office questions not covered above, please email concom@sudbury.ma.us or call 978-440-5471

DPW

• Pothole: Report an issue with SeeClickFix
• Records Requests: Public Records Requests Online
• Transfer Station: Acceptance of bulk items (items requiring a permit) is temporarily suspended.
• For DPW questions not covered above, please email dpw@sudbury.ma.us or call 978-440-5421

FACILITIES DEPARTMENT

• Records Requests: Public Records Requests Online
• For Facilities Department questions not covered above, please email facilities@sudbury.ma.us or call 978-440-5466

FINANCE DEPARTMENT

• Financial & Educational Stats: Sudbury by the Numbers
• Records Requests: Public Records Requests Online
• For Finance Department questions not covered above, please email finance@sudbury.ma.us or call 978-639-3376

FIRE DEPARTMENT

At this time, Public Safety buildings are open for emergency matters only. The Fire Department is unable to accommodate walk-in requests for information and permits. Residential and Commercial Fire Alarm, Sprinkler, Oil Burner/Tank Removal, and LPG permit applications, fees, and plans may be mailed to Sudbury Fire Headquarters at 77 Hudson Rd, Sudbury, MA 01776.

• Burning Permit: Temporary Open Burning Permit Procedure
• Records Requests: Public Records Requests Online
• For Fire Department questions not covered above, please email fire@sudbury.ma.us or call 978-440-5314.

GOODNOW LIBRARY

• Book Drop: Drive up book drop is closed, Walk up book drop is open.
• Children’s Activities: On-line resources for kids
• Fines: Overdue fines accrued during this time will be waived.
• Genealogy & History: On-line research resources
• Holds: Holds ordered prior to public closure will be at the library when we reopen.
• Research: Magazines, Newspapers, Research Journals and more on-line
• Virtual Library: Stream/Download Audio, Music, Video on-line

• For Goodnow Library questions not covered above, please email goodnow@sudbury.ma.us or call 978-443-1035.

HEALTH DEPARTMENT

• Applications/Permits: Food, Pool, Septic, Soil Test, Stable, Trench, Well Installation and more are on the Health Department webpage
• COVID-19 Resources: Novel Coronavirus Information & Updates
• Public Health Information: For information on Bag & Bottle Ban, Disposal of Drugs, Disease/Illness Control, Food, Hazardous Waste, Mosquito Control, Septic, Tobacco/Vaping, Wild Animals and more visit the Health Department webpage
• Records Requests: Public Records Requests Online
• For Health Department questions not covered above, please email health@sudbury.ma.us or call 978-440-5479.

HUMAN RESOURCES

• Employee Dental & Health Insurance: Employee Dental & GIC Plan Information
• Job Openings: Sudbury Employment & Volunteer Opportunities
• Records Requests: Public Records Requests Online
• For Human Resources questions not covered above, please email hr@sudbury.ma.us or call 978-639-3348.

PARK & RECREATION

Sports courts, Atkinson Pool, Haskell Field Playground and Park & Recreation programs are closed until further notice. Residents are advised to practice Social Distancing, avoid outdoor places that encourage social interaction and refrain from use of equipment that cannot be properly disinfected.

• Online Courses: Learn Personal & Professional Skills Online
• Programs & Memberships: Park & Recreation Registration
• Records Requests: Public Records Requests Online
• For Park & Recreation questions not covered above, please email recreation@sudbury.ma.us or call 978-443-1092.

PLANNING & COMMUNITY DEVELOPMENT (PCD)

• Affordable Housing: Community Housing Office webpage
• Application Forms: Scenic Roads, Stormwater Management, Subdivision, Water Resource Protection and more are on the PCD webpage. Applications must be submitted via: 1) Drop box in the vestibule at the rear of Town Hall (322 Concord Rd/Town Clerk’s Office) and 2) Email to pcd@sudbury.ma.us.
• Master Plan Update: Town Master Plan Document Information
• Rail Trail: BFRT page
• Records Requests: Public Records Requests Online
• For PCD questions not covered above, please email pcd@sudbury.ma.us or call 978-639-3387.

POLICE DEPARTMENT

At this time, Public Safety buildings are open for emergency matters only. It is imperative to keep police personnel operational in responding to emergency calls for service. If a calling party or those present on scene are exhibiting symptoms of or similar to that of COVID-19 (fever/cough/shortness of breath), please inform the dispatch center so that those responding can take appropriate precautions when assisting those in need. For further details, please see Police Department COVID-19 Measures.

• Firearms Licensing: Email application & supporting documents to firearms@sudbury.ma.us
• Parking Tickets: On-line Payment
• Police Reports: When feasible, we will temporarily allow citizens to file reports via phone in working with an officer to facilitate the report/investigation. If necessary, we will meet with reporting parties on a case-by-case basis at the judgement of the officer. Call 978-433-1042.
• Records Requests: Public Records Requests Online
• For Police Department questions not covered above, please email police@sudbury.ma.us or call 978-443-1042.

SELECTMEN’S OFFICE

• Broadacres Farm: Property Acquisition Information Page
• Camp Sewataro: Property Acquisition Information Page
• COVID-19 Resources: Novel Coronavirus Information & Updates
• Eversource: Transmission Line Proposal Updates
• Fairbank Community Center Proposal: Fairbank Project Page
• Quarry North: Melone Property Reuse Information Page
• Records Requests: Public Records Requests Online
• For Selectmen’s Office questions not covered above, please email selectmensoffice@sudbury.ma.us or call 978-639-3381.

SENIOR CENTER

• Home Delivered Meals & Services: BayPath Elder Services
• Neighborhood Brigade: Request Help & Volunteer to Assist Others
• Senior Resources: Info & Resources During Senior Center Closure
• Records Requests: Public Records Requests Online
• For Senior Center questions not covered above, please email senior@sudbury.ma.us or call 978-443-3055.

TOWN CLERK

• Dog Licensing: Renew & License New Dogs
• Records Requests: Public Records Requests Online
• Register to Vote: MA Voter Registration
• Town Clerk Services: Guide to available Clerk services during building closure
• Voting Calendar: 2020 Election & Town Meeting Calendar
• For Town Clerk questions not covered above, please email clerk@sudbury.ma.us or call 978-639-3351.

TOWN MANAGER

Please see Selectmen’s Office above.

TREASURER/COLLECTOR

• Appeal Parking Violation: Parking Violation Appeal Request Form
• Pay Taxes: Online Payment Portal or Flynn Building drop box (278 Old Sudbury Rd) will continue to be monitored.
• Records Requests: Public Records Requests Online
• For Treasurer/Collector questions not covered above, please email treasurer@sudbury.ma.us or call 978-639-3376.

VETERAN’S AGENT

• Records Requests: Public Records Requests Online
• VA Benefits and Healthcare: US Department of Veterans Affairs
• Welcome Home Bonus: Active and Discharged Military Bonus Application Forms
• For Veteran’s Agent questions not covered above, please email veterans@sudbury.ma.us or call 978-639-3357.

This press release was produced by the Town of Sudbury. The views expressed here are the author’s own.