GCC Delivers Customer Satisfaction

ShoreTel Partner GCC Delivers Customer Satisfaction

ShoreTel recognizes their partners at General Communications for outstanding achievement in exceeding “World-Class” threshold in customer loyalty. During the 2014 Partner Year, GCC customers provided feedback that elevated General Communications to “World-Class” status. ShoreTel uses the Net Promoter Score methodology (NPS®), a globally recognized leader in tracking and measuring customer loyalty.

Customer satisfaction and loyalty are key differentiators in our joint success and will continue to play a significant role in our future success. Each and every person who has contact with the customer, be it our partners at General Communications or ShoreTel, all play a critical role in delighting our customers and delivering on our commitment to provide a World-Class Experience.

Thanks to General Communications for their dedication and teamwork, ShoreTel is pleased to recognize GCC for exceeding the World-Class Customer Experience threshold. To celebrate this occasion, here is a congratulatory letter!

Allow General Communications to introduce your company to ShoreTel’s brilliantly simple telecommunications solutions. Schedule a product demonstration today.

General Communications | 781-756-5100 | info@generalcom.com

ShoreTel is the innovation leader in enterprise IP telephony. ShoreTel has shipped its groundbreaking intelligent phone systems since 1998 and continues to outpace the rapidly expanding Voice over Internet Protocol (VoIP) market with technology advances. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.
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