City of Farmington Hills Receives 'Voice of the People' Award

The City of Farmington Hills received the Voice of the People Award for Excellence from the International City/County Management Association (ICMA) and the National Research Center (NRC) at the ICMA’s 98th Annual Conference held recently in Phoenix.

The City was one of 12 communities nation-wide that met the requirements to receive the Voice of the People Award. Award-winning communities must have received a service quality rating that was in the top three among eligible jurisdictions in 2011. For the City of Farmington Hills, the category in the top three was Police Services. Among Farmington Hills residents who participated in the National Research Center’s survey, 93 percent rated the Farmington Hills Police Department as delivering excellent or good services.

“The Police Department is proud to have received this recognition and gratified that residents gave our services such a high rating in the survey,” said Police Chief Chuck Nebus.

To further qualify for the award, Farmington Hills also had to achieve an overall service quality rating in the top 10 percent among over 500 jurisdictions in the NRC’s database of citizen surveys. The communities that received the ICMA Voice of the People Award for Excellence had the highest rated services according to a representative sampling of their own residents.

In the 2011 Citizen Survey, the overall quality of life in the City of Farmington Hills was rated as excellent or good by 89 percent of respondents. A majority rated the overall direction being taken by the City as good or excellent and respondents demonstrated a strong trust in local government.

“The Voice of the People Award underscores the fact that the City of Farmington Hills delivers excellent services to our residents,” said Mayor Barry Brickner. “We value input from our citizens and respond to their feedback.”

Source: City of Farmington Hills press release