Open Letter to Parsippany Post Master

Open Letter to Parsippany Post Master
How does one Become a Post Master these days?

I wish here to explain and situation, which never should have occurred, however the Post Master in the Main Parsippany Post office, insisted what happened was correct. The conversation or phone call, was an attempt to make aware and remedy the inconvenience, and waste of energy that somehow he justified. My calling resulted in a fast-walking and assuming righteous one way exchange. How he ever got to be a Post Master, i'll never know?!

Here is what happened. I ordered a product from Geraldton, Ontario Canada, and paid extra for tracking. The vendor sent the package to my name and address; the address module automatically came up with Parsippany-Troy Hills with the zip code 07034, for Lake Hiawatha, a part of Parsippany with its own zip-code as opposed to 07054. Received a message that on February 21 the package was being returned to Canada because my address did not exist, no such person.

I called the Post Office customer relations and rehashed my situation using the tracking number. The agent answered after numerous options and annoying time-wasting advertisements, including choices of music one can listen to, while waiting for a relations person, and a survey option following the call. The agent then gave an excuse that the package went to a military APO address. I could only respond by stating; really? Here is what she was confused by; the vendors address was POT IMO a Canadian zip code, not a military APO. So this explanation was ridiculous; and ignored the fact the package arrived at the Main Parsippany PO, on Route 46.

When following up with the Post Master, he insisted that the wrong thing was not done in returning the package, because Lake Hiawatha is not Parsippany despite the 07034 zip code. It was rejected by a scan device, and manually ignored by an employee, because again my address does not exist in Parsippany, and 07034 is not valid for Parsippany? In addition why would a package have tracking costs, name, address and zip code, sent from Canada and then be deemed to be a none existing address and person? He then blamed me further for not contacting them, when it arrived in the Main Post Office. Why would one think, it would not be delivered from that station?

My calling the PostMaster was in hope of remedying this situation, that it should not happen to anyone, as it did me. The attempt was futile. In my opinion the local Parsippany Post Master should not have his job, and is in dire need of training especially in public relations. (and local geography) Ignoring and assuming immediately that a call from a citizen about a situation deserves to be listened to, not countermanded, virtually ignored and in an arrogant unprofessional manner.

How could the Post Office not know that 07034 is Lake Hiawatha, Parsippany? Ask the Post Master; apparently he does not, and could careless. Watch how you address your letters, as we may have another genius, making little things into big ones, at your costs and inconvenience. The Post Master of New Jersey Silvia Glovers should be aware of this idiocy.
Zip-a-dee-doo-dah, zip-a-dee-ay
My, oh, my, what a wonderful day
Plenty of sunshine headin' my way
Zip-a-dee-doo-dah, zip-a-dee-ay!

Perhaps the PM is correct, there is No Lake in Lake Hiawatha, Ah but there is a zip code a-dee-ay!