Business & Tech

Jersey Mike's Warns Customers Of External Data Breach

Some customers received emails forcing them to change their passwords after activity indicated some had been personally compromised.

WALL. NJ — Customers of Jersey's Mike's who have accounts with the company are being advised to change their passwords after the company detected issues with some users' accounts.

"Jersey Mike's was not the source of any breach," the company said in a statement on its website. The company said it sent "a select number" of Jersey Mike's customers an email asking them to reset their passwords because of the breach.

The email sent to customers, a copy of which was forwarded to Patch reads:

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"We believe your email address and/or password may have been obtained by an unauthorized party – not from Jersey Mike’s – but from a compromised account you have with another website or online service where you used the same credentials. As a result, your Jersey Mike’s account may have been accessed without your authorization, or such access may be attempted in the future."

"To help protect your account, we have disabled your password," the email says, with instructions for resetting the password.

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It also recommends that users check other online accounts they have with other companies and organizations to make sure they have not been compromised.

Digital security experts urge consumers to avoid using the same username and password for multiple accounts and urge people to change their passwords regularly to prevent hacking of their accounts.

You also can check to see if any of your email accounts have been compromised by visiting the website Have I Been Pwned (click here), a site that tracks data breaches.

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