Philly Headstone Company Bilked Grieving Customers: AG

PHILADELPHIA, PA —Philadelphia-based All American Monuments, Inc. bilked grieving customers by failing to fulfill orders for burial monuments and related services, a lawsuit filed by the state Attorney General states.

Attorney General Michelle Henry Monday announced the filing of the lawsuit against Philadelphia-based All American Monuments, Inc., alleging that despite receiving thousands of dollars for engraved cemetery monuments, the company and owner, Nancy Jelassi, did not deliver the monuments or provide refunds to consumers.

“Ms. Jelassi and her company took advantage of grieving Pennsylvanians, making tragic circumstances that much harder for families who were not able to provide proper burial services for their loved ones,” Henry said.

Henry urges any consumer who feels they were victimized by All American Monuments, Inc. to file a complaint with the OAG Bureau of Consumer Protection.

The bureau can be contacted at 1-800-441-2555, and complaints can be submitted online at www.attorneygeneral.gov.

Many Pennsylvanians told the Bureau of Consumer Protection that All American Monuments Inc.’s failure to fulfill services was devastating. One consumer reported that she ordered two monuments when her parents died 12 days apart due to COVID-19.

Another individual reported that, despite ordering a monument from All American Monuments, Inc., her “mom laid in her grave for almost 3 years like [an] unknown soul. This situation breaks my heart and harms my health. I can’t sleep because I could not finalize this grieving process and fulfill my obligation to my mother.”

Consumers spent years requesting that All American Monuments and Jelassi deliver their loved one’s cemetery monuments, but were ignored, the lawsuit states.

The suit was filed by Deputy Attorney General Benjamin T. Sirolly in the Philadelphia County Court of Common Pleas.