Marriott Reservation Hack Leaves 500 Million Guests At Risk

A hack of Marriott’s guest reservation system has potentially exposed the personal information of more than 500 million guests, the hotel chain announced Friday. Hacked was Marriott’s Starwood reservation database, a group of hotels that includes the Westin, Sheraton, St. Regis and W hotels.

The hackers apparently have had unauthorized access to the database since 2014, but Marriott said it just became aware of the problem last week. Marriott reported the finding to law enforcement officials and are support the hacking investigation.

“We deeply regret this incident happened,” Arne Sorenson, Marriott’s president and chief executive officer, said in a statement. “We fell short of what our guests deserve and what we expect of ourselves. We are doing everything we can to support our guests, and using lessons learned to be better moving forward.”

For 327 million people, Marriott says the exposed information includes names, phone numbers, email addresses, passport numbers, date of birth and arrival and departure information. For millions of other guests, credit card numbers and card expiration dates were potentially compromised.

Marriott said it can’t confirm if the hackers were able to decrypt the credit card numbers.

Photo via Google Maps.

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