Rhode Islanders Warned To Be Wary Of Coronavirus Scams

CRANSTON, RI — Rhode Islanders are warned to take caution amid ongoing concerns about the new coronavirus. Attorney General Peter Neronha said people should to be aware of price gouging and other scams as some try to take advantage of the public's fear.

"These are unique and uncertain circumstances," Neronha said. "The focus here has to be on public health, not profit. This Office is going to make sure people have access to the goods and services they need to minimize the threat from this public health emergency. Our commitment, as always, remains keeping Rhode Islanders safe."

Price gouging, or raising the price of a necessary item to an "unconscionably high price" before or during a state of emergency, is against the law in the state. Rhode Island has been in a state of emergency since Monday. Anyone who believes they have witnessed or been a victim of the practice is encouraged to reach out to Neronha's office by filling out a complaint form online or calling 401-274-4400.

For those who have trips planned in the near future and may wish to cancel, Neronha encouraged reaching out to the provider directly. Many companies are offering full or partial refunds, or have waived change fees. Rhode Islanders can also reach out to the office's consumer protection unit at 401-274-4400 to discuss more options.

When it comes to scams, Rhode Islanders are urged to be vigilant, not clicking on links in unsolicited emails and being wary of emails claiming to be from the Centers for Disease Control and Prevention or World Health Organization, as these organizations would not reach out directly. Other warnings of scams include:

• There is currently no vaccine for COVID-19. Any offer promising a vaccination is a scam.
• Thoroughly check out any charity or organization seeking donations for COVID-19 related causes. Someone asking for donations - particularly in cash, prepaid credit cards, or gift cards - to help victims of COVID-19, or for “research” into finding a vaccine or cure, is likely a scammer.
• Look out for scam "investment opportunities.” The U.S. Security and Exchange Commission (SEC) has issued an investor alert. Before making any type of investment regarding stock in any company, you should contact a legitimate investment company.
• Beware of online or unsolicited calls or emails from individuals posing as government officials, insurance adjustors or healthcare representatives. Do not provide personal information (such as social security number, date of birth, etc.) to any unsolicited callers.

If you think you have been the victim of a scam, contact our Consumer Protection Unit at 401-274-4400 or fill out an online complaint form.

Neronha's Office is staying up-to-date on the situation, he said, and is standing by to help Rhode Islanders in need of assistance. Out of an abundance of caution, all office-sponsored events have been canceled until the end of the month.

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