What is “Managed IT”? Having a dedicated Information Technology (IT) Department or even a salaried “Computer Geek” is not a viable option for most small businesses. When there is a problem such as computer viruses, spam, security threats, email issues, network problems, or slow systems, generally the solution is to call a computer repair company for emergency service. Company systems often do not operate at optimal levels causing downtime and expensive repairs. Many IT companies are now offering “Managed IT Services” which provide proactive, remote monitoring of company networks, servers, and workstations. For a fixed monthly fee, Managed Service Providers (MSPs) keep their client’s systems running efficiently with minimal involvement from the small business owners.
Many MSPs offer a range of services, including Computer & Server Support, Secure Cloud/Local Data Back-Up Solutions, Disaster Recovery, Remote Network Monitoring, Monitored Anti-Virus, Automated Windows Patches and Updates, and Network Security. Business clients benefit from lower rates, better services, increased productivity and minimal downtime. Service providers benefit from the fixed monthly fee from multiple customers.
Small business owners should consider Managed IT Services to proactively prevent technology problems, keep networks and computers safe from threats, and keep downtime to a minimum. Focus on your business and improve your employee’s productivity. Call Gene Allsworth at Rhode Island PC, (401-484-7870) if you have any questions or are interested in a quote.
