CORT Custom Workstations Help Toyota’s Transition to Texas

Challenge

Deploy a furniture solution at one of Toyota’s temporary facilities for some team members relocating to the company’s new North American headquarters in Plano, Texas, without disrupting Toyota’s ability to support customer needs during normal business hours.

Solution

The CORT team evaluated Toyota’s needs, reviewed the facility environment and developed a solution that involved removing existing furnishings, customizing individual workstations and installing them outside normal business hours.

Results

Toyota has 286 new, state-of-the-art custom workstations in one of its temporary facilities. CORT’s services helped Toyota make a seamless transition for both the team members using the temporary facility and their customers as the company transitions staff to its new North American headquarters.

In 2014, Toyota announced plans to relocate from several campuses across the United States to a newly built North American headquarters in Plano, Texas. As part of its goal to keep the transition as seamless as possible for its customers, Toyota selected CORT Furniture Rental to provide workstations and other furnishings for some of its team members in one of the company’s temporary facilities to minimize downtime and impact to business.

The first phase of the project began in March 2016, before Toyota team members had moved to the temporary facility. During this time, CORT removed the existing furnishings in the facility and installed 139 custom workstations to provide the right office setup needed by incoming team members.

Once the team began moving to the temporary facility, CORT installed an additional 147 workstations for a total of 286 workstations. To eliminate interruption of work and allow Toyota to continue providing its high standard of customer service, CORT completed all work between the non-business hours of 5 p.m. and 3 a.m.
“As the transition to their new headquarters took place, Toyota needed a temporary, but configurable, furniture solution for some of their team members,” said Jennifer Robbins, regional sales manager at CORT. “After meeting with Toyota and discussing their specific needs in the swing space, we determined our STAKS™ series furniture was the right rental solution to accommodate their team during the relocation.”

CORT worked with Toyota through The Meehan Group, a move management consulting firm, throughout the project.

“By customizing the configurations and working outside of regular hours, the CORT team met the project requirements to make Toyota’s transition as smooth as possible,” said Tracy Tyner, senior managing director at The Meehan Group. “CORT’s understanding of Toyota’s needs ultimately made the difference, as they navigated the project’s complex challenges to deliver an incredibly efficient and well-furnished final product.”

This project marked the third time CORT furnished Toyota facilities in Texas. CORT previously installed 326 workstations, including seating, room dividers, meeting tables and training rooms for a Toyota call center in Lewisville, as well as 126 desks and three conference rooms for a separate facility in Plano, Texas.

Over the years, CORT has assisted thousands of businesses in need of temporary office furniture. CORT offers a more sustainable alternative to traditional workspace furniture, providing fast, quality service so organizations can get back to being productive. In fact, 80 percent of Fortune 500 companies have found value in CORT's furniture solutions. To learn more about CORT’s transition services, visit cort.com/solutions.