Leesburg Improves Process for Online Bill Payments

From Town of Leesburg:

Until recently, Town of Leesburg taxpayers and utility customers who wanted to pay their Town bills through their banks’ online bill pay systems were subject to a processing time of up to fourteen days.

“Because the Town could not receive electronic transfers from our customers’ banks, the banks had to print physical checks and mail the checks to the Town,” explained Clark Case, Leesburg’s Director of Finance and Administration Services. “In some cases, it would take ten to fourteen days for checks to arrive and customers’ payments would be late through no fault of their own. With the new system, we receive payments within 24 hours and post payments to customers’ accounts the next business day.”

There are no service fees associated with online bill pay, unlike credit card payments which have a minimum service fee of $3.95 per transaction.

The Town began using the new electronic transfer payments system for utility bills in June and anticipate using the new system for real estate taxes later this year and for personal property taxes in 2017.

For more information about all of the payment options available, visit the Town website at www.leesburgva.gov/payments.

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