Former Global Tech Exec Fulfills Dream of Biz Ownership

(Tysons Corner, Virginia)-When it comes to the importance of knowing your customer base, Owen Sullivan has no worries. The 45-year-old Falls Church, Va., resident recently became a franchise owner with Floor Coverings International, the brand that’s consistently ranked No. 1 in the mobile flooring category, visiting customers’ homes in a Mobile Flooring Showroom stocked with thousands of flooring samples from top manufacturers. Having recently launched operations, Floor Coverings International of Tysons Corner serves customers throughout North Arlington, McLean, Falls Church, and Vienna, Va.

“I was born and raised in Northern Virginia and lived in the same neighborhoods that I will serve,” Sullivan said. “I attended many schools in the area and my wife and I bought our first home in Falls Church in 2005 and have lived here since.”

Sullivan was most recently a senior executive with a global technology services company, where he spent 22 years. However, after a rewarding career that spanned more than two decades, Sullivan was ready for a change and to pursue his lifelong dream of owning a business. The change would also address another objective for Sullivan. He and his wife, Jenn, are parents to three boys. While one is an adult now living in Denver, the other two boys are 7 and 10 years old and Sullivan has always valued the importance of family time. “I was looking for a better work/life balance that would allow me to stay off the road and have more flexibility to give back to my community,” Sullivan said. “I enjoy coaching youth sports and have coached both of our younger sons’ basketball teams the past couple of years.”

Floor Coverings International is a business built on relationships to provide its customers with the very best in-home flooring experience in North America. Its proven business model has helped hundreds of entrepreneurs thrive in a business that is simple-to-run and easy to scale. Floor Coverings International further separates itself from the competition through its customer experience, made up of several simple and integrated steps that exceed customers’ expectations.

Sullivan was introduced to Floor Coverings International by a career consultant and he knew the franchisor was a perfect fit for him because of Floor Coverings International’s relentless focus on customer service and commitment to helping franchise owners build a strong, easily scalable local business.

“Floor Coverings International has invested in the tools and technology to allow us to run a mobile business while encouraging us to spend time giving back to the community,” Sullivan said. “This combination really set them apart from other franchises and also sets us apart from the competition. I now have my dream job of building my own business while serving the community my family lives in.”

With the home improvement industry booming, the flooring market is also keeping pace. The global flooring market is expected to grow at an annual rate of more than six percent through 2028, reaching overall sales of $621 billion, according to Grand View Research.

“The home improvement industry has had its fair share of customer service issues over the years,” Sullivan said. “I believe buyers value companies that go above and beyond to provide a five-star experience. While the housing market has slowed down due to higher interest rates, that is not necessarily a headwind for home renovation, as those who were ready to sell or buy before are likely to re-enter the market, and in the meantime, look for ways to improve their current homes.”

For more information, visit https://nwdca.floorcoveringsinternational.com/ or call 703-214-9175.

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About Floor Coverings International

Norcross, GA-based Floor Coverings International has ranked consistently as the No. 1 Mobile Flooring Franchise in North America by Entrepreneur Magazine. The 181 franchisees and their Design Associates offer a unique in-home experience with a mobile showroom that comes directly to the client’s door. More than 3,000 flooring choices are available to view in the home with and alongside the existing lighting, paint, and furniture. The company will open several more locations throughout the U.S. and Canada through franchise expansion. For franchise information, please visit www.flooring-franchise.com. To find your closest location go to www.floorcoveringsinternational.com.