J&J Towing Says Parking Patrols Not Worth The Trouble

WAUKESHA, WI — A year after signing contracts to tow illegally-parked vehicles from Waukesha-area private parking lots, a local towing company says they've had enough.

"The money's good, but when you're out there, there's too much conflict, and too many hard feelings," Scott Bailey, owner of J&J Towing told Patch.com. "It's in our best interest to terminate all private parking patrols."

J&J Towing took on a number of private towing contracts in Waukesha about a year ago for places like Monterrey Apartments and Woodfield Heights, patrolling the lots for cars that were parked on surface lots that didn't have permits, or who were parked in spaces that weren't legal parking spaces.

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Bailey said things started going awry when confusion over parking permits started causing trouble between his company and motorists. Bailey said there were times when apartment complexes failed to issue permits to residents, or other times when he was handed a license plate roster with numerous typos. Both types of mix-ups led to tows - and angry Waukesha residents.

"[There was one apartment complex] that is so unorganized, there were many times management did not issue permits, and we were towing cars we weren't supposed to," he told Patch. "We had so many incidents it wasn't even funny."

Bailey said he wants to get back to the type of business his dad started 24 years ago. He said J&J Towing is still going to man a 24-hour staff and driver for people who require roadside assistance or who get in an accident. His company also works with multiple municipalities and law enforcement agencies on tows.

"My ultimate goal is to heal the damage, and I will go back to making sure that every customer is dealt with in the best possible way, Bailey told Patch.com "I want to see the business grow and succeed for another 20 years."

Submitted Photo, Published With Permission