Crime & Safety

Suspicious Door-To-Door Salesperson from NOW Communications, Explained.

More sightings have been reported, Police investigate the matter and appear to be making progress toward resolving neighborhood issues.

WAUKESHA -- Earlier this week, Patch.com reported that a suspicious salesperson from NOW Communications had been going around Waukesha.

According to police, the situation appears to "possibly be a communication issue between AT&T, NOW Communications and customers" in the Waukesha area after authorities contacted representatives of NOW Communications regarding issues locally.

According to the report, NOW Communications is a legitimate 3rd-party contractor through AT&T after AT&T bought DirectTV. Police say they talked to a NOW Communications service manager yesterday evening to inform the company of recent issues, including:

Find out what's happening in Waukeshafor free with the latest updates from Patch.

  • Not having appropriate paperwork for clarification for customers.
  • Attempting to solicit new customers without a permit.
  • Multiple incidents - including one where a NOW Communications employee reportedly attempted to push their way into a residence.

Other Sightings

500 block of Lake St.
4:30 p.m.
M/H, 18 yrs., grey shirt, blue shorts, avg height, thin build, black long hair, backwards baseball cap came up to the door talking about internet/phone system, said he worked for AT&T, however he had no identification to prove. Left on foot south on Lake, alone.

Find out what's happening in Waukeshafor free with the latest updates from Patch.

2100 block of Irving Place
9 p.m.
A reported that a male wearing a "NOW" shirt attempted to walk through neighbors back yard but could not due to high fence. The caller had only a photo of individuals back. They were advised to call if they see NOW personnel again as they do appear to be soliciting.

1500 block of Pleasant View Ave
4:15 p.m.
A white male in his 30s wearing a white t-shirt with "Time Warner" and "NOW" on the front of it, tan shorts, med height, thin, alone, on foot, came to callers home and reduced her rate and said they would be back at unknown time to do the work.

Neighbors Report Sightings to Patch.com

A resident on Lemira Ave. reported that a NOW salesperson came to their door 2-3 weeks ago. According to the resident, the man did not have any name tag, no pamphlet and no cell phone. According to the resident, they were directed to call a phone number to reach him. When they tried using the number, it didn't work. According to the resident, the situation felt "sketchy" based on how much the salesperson was pressuring them despite not having identification or supporting sales tools.

Another resident reported that a man in his 20s came to the door from NOW Communications. During his sales pitch, the resident said the man tried to keep their door open in order to continue his sales pitch. The resident said they pulled the door out of his hands in order to close it - this, despite the "no solicitors" sign posted at the residence.

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