Roswell Begins Phased Reopening Monday Of City Buildings

ROSWELL, GA — The City of Roswell is beginning the phased-in process of reopening city buildings to the public. City staff have been working continually throughout the COVID-19 pandemic—at home, in the office, and in the field with physical distancing measures in place—but city buildings have been closed to the public since mid-March.

The first phase of reopening city buildings will include limited hours through appointments only for specific services beginning Monday. There will be a maximum of two people allowed per appointment.

"Although the onset of the pandemic this spring necessitated that we close indoor facilities to the public to ensure the safety of our residents and visitors, our city staff have been working this whole time to ensure uninterrupted, responsive service to our community," Mayor Lori Henry said. "There are many processes that residents and business owners have been able to complete online or through email and phone communication with staff, but we know that some tasks are more easily handled in person. This limited facility opening for appointments is a first step in the thoughtful, measured process of reopening indoor city facilities."

While masks are not required, the city strongly encourages anyone coming in for an appointment to wear one to protect staff. City staff will be wearing masks when meeting with the public. The city also encouraged anyone who can, to continue to use the city’s website, email or phone-in options for city business whenever possible.

Appointments will be available for the following days and times:

• Monday and Wednesday, 9 a.m. - noon, and 1 - 4 p.m.
• Friday, 9 a.m. - noon

Appointments can be made for the following services:

Administration Department

• Probation by appointment, beginning June 18

Recreation, Parks, Historical and Cultural Affairs Department

• New Hire Packet: Schedule an Appointment
• Program and Pass Registration: Schedule an Appointment
• Program and Fee Assistance Application: Schedule an Appointment

Finance Department

• Business Licenses: Schedule an Appointment

Community Development Department

• Planning and Zoning: Schedule an Appointment
• Building Permits: Schedule an Appointment
• Land Disturbance and Tree Removal: Schedule an Appointment
• Trade Permit: Schedule an Appointment

Police Department

• Criminal History Release: Schedule an Appointment
• Evidence and Property Release: Schedule an Appointment
• Fingerprints: Schedule an Appointment
• Police Permits: Schedule an Appointment
• Police Reports: Schedule an Appointment
• Solicitor’s Permit: Schedule an Appointment
• Vehicle Impound Release: Schedule an Appointment

Transportation Department

• Current Transportation Project: Schedule an Appointment
• Plan Review – Developers: Schedule an Appointment
• Right of Way, Utility, Small Cell Permits: Schedule an Appointment