Shake Shack Launches Mobile Ordering App

From Shake Shack®: Shake Shack® is proud to announce its first-ever mobile ordering Shack App for iOS has launched in Dedham. As of today, Bostonians can order a ShackBurger®, crinkle cut fries, frozen custard and more — all from their phone. In addition to Dedham (226 Legacy Place, Dedham), the app is synced with the four other Massachusetts Shake Shack locations: Boston Seaport (77 Seaport Blvd, Boston); Chestnut Hill (49 Boylston Street, Chestnut Hill); Harvard Square (92 Winthrop Street, Cambridge); and Newbury Street (234 Newbury Street, Boston).

“The Shack App marks a new era for Shake Shack. In creating our first-ever app, we took great care to develop a mobile ordering platform that maintains the high quality our guests have come to know and love, now just a tap away,” said Randy Garutti, CEO of Shake Shack. “We’re meeting people where they are, and giving our guests a whole new way to experience Shake Shack.”

Elevating the in-Shack guest experience, the app results in shorter pick up times and convenient mobile ordering. Guests can now order Shake Shack when they want it and right from their phone.

The Shack App allows guests to order from the full Shack menu of all-natural beef burgers, flat-top dogs, fried chicken sandwiches, frozen custard, crinkle cut fries and more. Users can choose an available pickup time and all items will be cooked-to-order and timed to their arrival. Pickup times are scheduled in fifteen-minute increments.

The Shack App also allows guests to search for Shacks via a location finder; pick from their favorite orders; keep track of food allergies; access nutritional information; see the latest events and promos; connect to all Shake Shack social media channels and share feedback. What’s more? At any time, guests can view the live Shack Cam at the O.G. Shack in New York City’s Madison Square Park.

As of today, fans are invited to download the Shack App and place orders for all Shake Shacks in Massachusetts. The Shack App was created in collaboration with several key partners including mobile product agency Fuzz, mobile ordering platform Olo, guest engagement platform Paytronix and digital experience testing services from Applause. An Android version of the app is in development.

Learn more at: shakeshack.com | facebook.com/shakeshack | @shakeshack |@shakeshack

About Shake Shack
Shake Shack is a modern day “roadside” burger stand known for its 100% all-natural Angus beef burgers and flat-top Vienna beef dogs (no added hormones and no antibiotics ever), 100% all-natural cage-free chicken (no antibiotics ever), spun-fresh frozen custard, crinkle cut fries, craft beer and wine (available at select locations) and more. With its fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community gathering place with widespread appeal. From its premium ingredients and caring hiring practices to its inspiring designs and deep community investment, Shake Shack’s mission is to Stand For Something Good®. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has opened multiple locations in 15 states and the District of Columbia, as well as international locations including London, Istanbul, Dubai, Tokyo, Moscow, Seoul and more.

Image courtesy of Shake Shack®