Community Corner
Newport Looking For Feedback Following Gas Outage
City officials are asking residents to share their experiences during the January outage.

NEWPORT, RI - City officials are looking for feedback from the public nearly two months after a week-long gas outage ground the city to a halt. The survey is meant to gauge the impacts the outage had on Newport and Middletown residents and help officials plan the best steps moving forward. It can be accessed through the city's website.
City Manager Joseph Nicholson said in a release that the survey is part of an after-action analysis being completed by city officials to gauge the effectiveness of the response to the outage.
“The community’s response to the gas outage was truly remarkable but I think it’s vital that we
continue to learn from this experience,” Nicholson said. “I would encourage anyone that was affected by the outage to go online and fill out a survey. The more that we understand about this last event, the better we can prepare for the next time.”
Find out what's happening in Newportfor free with the latest updates from Patch.
The survey starts with questions that measure individual impact, including whether gas service was lost, and if so, for how long, if there was damage to your home or business and more. It then asks what was the best source for information throughout the outage, such as TV news, local media, social media and others, as well as asking how well the city and National Grid handled the crisis.
Anyone affected by the outage is encouraged to share their thoughts. The survey can be accessed online here.
Find out what's happening in Newportfor free with the latest updates from Patch.
READ MORE:
- Gas Outage Update: More Than 99 Percent Restored
- Opinion: Public Deserves Answers About Cause Of Gas Crisis
- Gas Outage Caused Revenue Loss, Food Spoilage At Local Restaurant
- Financial Assistance Offered To Affected Newport Businesses
- Gas Outage: Over 5,100 Successfully Restored
- Gas Outage: Shutoffs Complete In Newport
- Five More Days: Newport Gas Outage Drags On
- Newport Gas Outage: Displaced Workers OKed For Unemployment
- Schools Canceled, Free Meals Available As Gas Outage Continues
- National Grid: Gas Restoration Will Take Several Days
- Governor Declares State of Emergency in Newport For Gas Outage
Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.