Town of Southampton Launches New Computer Aided Dispatch, Information System

The Town of Southampton recently announced they launched a new state-of-the-art Computer Aided Dispatch (CAD) and information system.

The new system is part of the Town’s multiyear program to improve its public safety infrastructure.

All active E-911 emergency calls began being processed through the new system on Tuesday, April 28.

“This transition will greatly improve the efficiency of our public safety operations by instantly providing a suite of powerful tools to our police officers and other emergency personnel,” Southampton Town Supervisor Anna Throne-Holst said.

The new CAD system required the installation of new hardware and terminals in the Dispatch Center, as well as the installation of new units in all of the primary police cars.

In addition, back office servers and redundant backup systems have been put into place.

The total cost of implementation is approximately $350,000.

“The new CAD/Mobile system is a part of a long anticipated move toward technology that will modernize the tools available to our police force, allowing officers to maximize their efforts and abilities in the performance of their duties and to better serve the community,” Southampton Town Police Chief Robert Pearce said. “I am grateful to both our Public Safety Dispatchers and Police Officers who have demonstrated patience and perseverance in making this a successful transition.”

Southampton Town chose Archonix, the provider of public safety software made by Securus Technologies, as the vendor for the system.

“This important step is part of the ongoing modernization of the Southampton Town Police Department, which will result in a more professional and efficient police department. It will allow our officers to continue to serve our community, even more effectively,” Councilwoman Bridget Fleming said.

The next step in the Town’s planned improvements to its public safety technology infrastructure is to upgrade the two-way radio communications systems which is expected to begin in Fall 2015 and will take approximately two years to complete.

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